1. Disclosure Statement
AudioDriveHub is an independent subscription sales business. We help customers explore available audio entertainment subscription options, understand eligibility requirements, and place orders with the original third-party service provider.
We are not the original entertainment service provider. We do not own or operate the underlying audio streaming network, license content, set subscription pricing, or provide technical support for the subscription itself.
This disclosure applies to every page of this website, every phone interaction with our sales team, and every subscription purchased through our service.
2. What We Are
- An independent sales business that helps customers explore available subscription options.
- A first point of contact for customers who have questions about plan information, eligibility, and ordering requirements.
- An intermediary between customers exploring their options and the original service provider who supplies the subscription.
- A phone-first service that emphasizes clear communication and honest information over automated funnels.
3. What We Are Not
- Not the original entertainment service provider. We do not control the underlying platform, content, or streaming service.
- Not an authorized representative of the provider unless specific written authorization has been documented separately.
- Not a technical support service. We do not troubleshoot equipment, radio signals, connectivity issues, or in-car integration problems.
- Not an account recovery service. We do not reset passwords, recover locked accounts, or handle login issues.
- Not a billing support service. We do not manage provider billing, dispute charges, or process refunds on the provider's behalf.
- Not the owner of any third-party trademark or content referenced on this website.
4. Our Role
Our role is focused and limited:
- Help customers understand available subscription options.
- Confirm eligibility requirements with you before you order.
- Explain applicable pricing and terms clearly.
- Guide you through the ordering process.
- Forward order information to the applicable service provider.
Our role stops at the point where the subscription becomes active with the provider. After that point, the provider's account management, technical support, and billing systems handle your subscription experience.
5. Relationship with the Provider
AudioDriveHub operates as an independent business in relation to the original service provider. Where the provider has documented a reseller or affiliate arrangement, we operate under that arrangement. Where no such arrangement exists, we do not claim one.
Regardless of any commercial arrangement, the provider's own terms govern the underlying subscription. These include, but are not limited to:
- The provider's terms of service
- Their acceptable use policies
- Their refund, cancellation, and renewal terms
- Their privacy practices
- Their technical support and service level agreements
6. Responsibilities
Here is a clear breakdown of who is responsible for what:
| Responsibility | Handled by |
|---|---|
| Content, platform, and streaming service | Original provider |
| Setting pricing and plan features | Original provider |
| Technical support and troubleshooting | Original provider |
| Account recovery and password assistance | Original provider |
| Billing and payment processing | Original provider |
| Explaining plan information before you order | AudioDriveHub |
| Eligibility checks and pre-order guidance | AudioDriveHub |
| Sales support and phone enquiries | AudioDriveHub |
7. Support Boundaries
If your question relates to any of the following topics, please contact the original service provider directly — AudioDriveHub does not provide these services:
- Equipment troubleshooting (radio, head unit, connectivity)
- Account recovery or password resets
- Subscription renewal, upgrade, or downgrade requests
- Billing disputes or charge corrections
- Refund requests outside our sales role (handled by provider)
- Technical issues with the streaming service itself
- Content licensing or rights questions
For sales-related questions — plan options, eligibility, ordering steps, pricing structure — our team can help directly.
8. Trademarks & Content
All third-party trademarks, brand names, logos, and content referenced on this website remain the property of their respective owners. References are for identification purposes only and do not imply endorsement, affiliation, or sponsorship.
The AudioDriveHub name, logo, and original content on this website are the property of AudioDriveHub.
9. Why We Disclose This
Transparency is a core part of how we operate. We disclose our independent status clearly because:
- Customers deserve to know who they are dealing with — and who actually provides the underlying service.
- Clear boundaries prevent frustration. Knowing who handles technical support, billing, and account management saves everyone time.
- Honest positioning builds trust. We would rather be clear about our role than risk misleading anyone.
10. Contact
Questions about this disclosure? Contact us:
- Phone: (888) 567-3210
- Email: support@audiodrivehub.com
- Business hours: Mon-Fri 9AM - 6PM EST
- Location: 212 N 2nd St 100, Richmond, KY 40475, USA